Information

Delivery

The delivery of the products is made to the final address of the recipient.

Payment

The amounts due are paid upon receipt of the goods, each shipment is accompanied by a certificate and a cash receipt, the amount is final, with VAT included. The recipient can also pay the amount due by bank transfer to our bank account and then receives the ordered goods.

Personal data:

We understand the responsibility we have for your personal data and comply with the General Data Protection Regulation adopted or, in general, with the GDPR. When ordering by phone or e-mail, the buyer gives his / her consent to the use of his / her personal data.

Return of shipment:

Return rights have products purchased by the recipient within 14 days of delivery. The transport costs of the return shall be borne by the consignor. The cash amount of returned goods is refunded within 14 days of receipt of the goods. All returned products must be in the same condition as they were obtained without damage to the good. If the product we ship is accompanied by a gift, when you return the product, you must return the gift. In case you buy a product and want to return two or more of them, this product can not be returned.

Company data:

"Rusalia - Kana "Stoynova is registered in the Commercial Register under UIC 121172132 and holds a license from the Ministry of Finance of the Republic of Bulgaria for carrying out trade in precious metals № 5736 / 26.01.2015. VAT:BG121172132

Our trade  mark :Rusalia - EIUPO

Address:

Rusalia Kana Stoynova, 11 Gurko Str, Ugarchin-5580, Bulgaria

Tel.: +359878579784

Email: info@medals.biz

Bei Fragen wenden Sie sich bitte an uns unter der angegebenen E-Mail-Adresse.